What telehealth is and how it works at MOCA Health

MOCA Health is a telehealth platform that provides access to medical cannabis through prescription in Australia. We offer convenient and confidential 15-minute telephone consultations with qualified medical practitioners, allowing patients to access organic cannabis medication from the comfort of their own home, without the need for a referral from their general practitioner (GP). In this article, we will explore what telehealth is and how it works at MOCA Health.

Telehealth, also known as telemedicine, is the use of telecommunications technology to provide remote medical care and health services. It allows patients to receive medical consultations, diagnoses, and prescriptions remotely using video conferencing, phone calls, or other communication methods. Telehealth has become increasingly popular in recent years due to its convenience and accessibility, especially in remote or underserved areas.

At MOCA Health, we have streamlined the telehealth process to make it easy for patients to access medical cannabis through a prescription. Here's how it works:

Booking Online

Patients can visit our website at mocahealth.com.au and book a 15-minute telephone consultation with one of our qualified medical practitioners. Our platform is available Australia-wide, making it accessible to patients across the country.

No Referral Needed

Unlike traditional healthcare services, patients do not need a referral from their GP to access our telehealth services. This means that patients can directly book a consultation with our medical practitioners without having to go through additional steps.

Medical Questionnaire

Before the scheduled telephone consultation, patients are required to complete a medical questionnaire online. This questionnaire provides important information about the patient's medical history, symptoms, and any previous cannabis usage. This information is securely transmitted to our medical practitioners prior to the consultation, allowing them to have a comprehensive understanding of the patient's health condition.

Telephone Consultation

At the scheduled appointment time, patients will have a telephone consultation with one of our qualified medical practitioners. During the consultation, the medical practitioner will review the patient's medical history, discuss their symptoms, and provide expert medical advice. If the medical practitioner determines that medical cannabis is an appropriate treatment option, they may issue a prescription based on the patient's individual needs and requirements.

Medical Cannabis Shipped to Patients' Home 

Once a prescription is issued, our team at MOCA Health will help patients navigate the process of obtaining their medical cannabis. We work with trusted pharmacies that specialise in dispensing medical cannabis, and the medication will be shipped directly to the patient's home. Our team will provide guidance on dosage, usage instructions, and any other necessary information to ensure that patients can safely and effectively use their prescribed medication.

Focused on Organic Cannabis Medication 

At MOCA Health, we are committed to providing high-quality organic cannabis medication to our patients. We believe in the therapeutic potential of cannabis as a natural treatment option for various health conditions, and we strive to source and prescribe organic cannabis products that are free from harmful chemicals, pesticides, and other contaminants.

Confidentiality and Privacy

MOCA Health takes patient confidentiality and privacy seriously. All patient information and medical records are securely stored and handled in compliance with relevant laws and regulations, including the Australian Privacy Principles. We prioritise the protection of patient data and ensure that all communication and transactions on our platform are encrypted and secure.

MOCA Health is a telehealth platform that offers convenient and confidential access to medical cannabis through prescription in Australia. Our streamlined process allows patients to book online, complete a medical questionnaire, have a telephone consultation with a qualified medical practitioner, and have their prescribed medication shipped to their home. We focus on providing organic cannabis medication and prioritise patient confidentiality and privacy.

Telehealth has revolutionised healthcare, making it more accessible and convenient for patients to receive medical care, including access to medical cannabis, from the comfort of their own home. With MOCA Health, patients no longer need to go through the traditional process of obtaining a referral from their GP, saving time and effort. Our qualified medical practitioners are experienced in cannabis medicine and provide expert advice tailored to each patient's individual needs.

Our telehealth platform is designed to be user-friendly, making it easy for patients to navigate and access the care they need. Our online booking system allows patients to schedule a consultation at a time that is convenient for them, without the need to travel to a physical clinic. The medical questionnaire is designed to gather important information about the patient's health history, symptoms, and cannabis usage, which is then securely transmitted to our medical practitioners prior to the consultation. This helps our medical practitioners have a comprehensive understanding of the patient's health condition and provides them with the necessary information to make informed decisions about medical cannabis prescriptions.

During the telephone consultation, our qualified medical practitioners take the time to listen to the patient's concerns, review their medical history, and provide expert medical advice. If medical cannabis is determined to be an appropriate treatment option, our medical practitioners may issue a prescription based on the patient's individual needs and requirements. Our team at MOCA Health then guides patients through the process of obtaining their prescribed medication from our trusted partner pharmacies, which is shipped directly to their home in a discreet and secure manner.

One of our core values at MOCA Health is a focus on organic cannabis medication. We believe in the therapeutic potential of cannabis as a natural treatment option, and we strive to source and prescribe high-quality organic cannabis products that are free from harmful chemicals, pesticides, and other contaminants. This ensures that our patients receive the best possible care and have access to safe and effective medication.