Subject: Shipment Notification and Tracking Information - (Patient's Name)

Dear (Patient's Name),

We are delighted to inform you that your medication has been dispatched by our partnered pharmacies. Your tracking number for reference is: (Insert Tracking Number).

To track your shipment's progress, please utilise the Australia Post tracking service via the following link: Australia Post Tracking.

Please be advised that it often takes Australia Post several hours or even 1 to 2 days to update their system. However, we confirm that medication is dispensed and on its way. 

Should you have any queries or require further assistance, our dedicated team at MOCA Health is available to support you throughout this process.

Best Regards,

The Team at MOCA Health