Work With MOCA Health

MOCA Health is continuing to expand its practitioner-led healthcare and telehealth support ecosystem across Australia.

As part of this growth, we are seeking organised, professional and patient-focused administration and operational support team members interested in contributing to structured healthcare systems and patient coordination workflows.

Our administration team plays an important role in supporting:

• patient communication

• practitioner coordination

• prescription workflow management

• pharmacy liaison

• repeat prescription administration

• operational systems development

• and healthcare governance processes.

About the Role

Administration and support team members assist in helping maintain efficient and organised operational systems that support both patients and practitioners throughout the healthcare journey.

Depending on the role and level of experience, responsibilities may include:

• patient support and communication

• appointment coordination

• practitioner administration support

• repeat prescription coordination

• pharmacy communication

• Halaxy workflow administration

• patient record management

• document and workflow preparation

• formulary and operational support

• internal systems and SOP development support.

Who We Are Looking For

We are interested in hearing from individuals who are:

• organised and detail-oriented

• comfortable working within healthcare administration environments

• professional in patient communication

• capable of managing multiple workflows simultaneously

• adaptable and solution-focused

• interested in operational systems and process improvement

• able to work independently within structured systems.

Previous experience in:

• healthcare administration

• telehealth coordination

• pharmacy support

• medical reception

• clinical administration

• or healthcare workflow management

is highly regarded but not essential for all support roles.

Operational Environment

MOCA Health is continuing to develop structured operational systems designed to support scalable and well-governed healthcare workflows.

Our administration and operations teams work closely with:

• healthcare practitioners

• pharmacies

• operational support staff

• digital workflow systems

• and patient support pathways.

As the organisation continues to evolve, team members may also contribute to:

• workflow improvement initiatives

• SOP and systems development

• operational governance projects

• and patient experience enhancement processes.

Flexible Working Environment

Depending on the role, some positions may offer:

• remote or hybrid working arrangements

• flexible scheduling

• part-time or casual support roles

• project-based operational support opportunities.

Current Areas of Interest

MOCA Health is currently interested in hearing from individuals with experience or interest in:

• healthcare administration

• patient coordination

• practitioner support

• repeat management systems

• operational workflow coordination

• pharmacy liaison support

• telehealth administration

• data and systems organisation

• SOP and documentation support.

Apply / Register Interest

If you are interested in learning more about current or future administration and operational support opportunities with MOCA Health, please contact the team via this form.