Welcome email sent to patients immediately after booking
Subject: Empowering Patients: Preparing for Your MOCA Health Telehealth Appointment
Dear (Insert Patient Name),
Welcome to MOCA Health, your gateway to cutting-edge healthcare in Australia. As a subsidiary of Medicinal Organic Cannabis Australia (MOCA), we stand as a premier telehealth cannabis clinic, ensuring patients across the nation have easy access to specialised care. Your journey with us is streamlined, efficient, and patient-centric, and we're excited to have you on board.
Your Medical Questionnaire: Your First Step
By now, you've likely completed your Patient Medical History. If not, please take a moment to complete it now. This vital step helps us understand your specific health needs and guides us in preparing for your telehealth consultation.
Preparing for Your Telehealth Consultation
Your telehealth consultation is designed to be a seamless and informative experience. To make the most of it, we encourage you to explore the following resources:
Why Cannabis is Now a Medication in Australia:
Learn about the evolution of cannabis as a medical treatment in Australia. Visit this link to gain insights
Exploring Your Endocannabinoid System:
Understanding your endocannabinoid system is key to comprehending how medical cannabis works. Delve into this topic on this link.
Research on Medical Cannabis:
For a comprehensive view of conditions approved by the Therapeutic Goods Administration (TGA) for treatment with medical cannabis, visit this link.
Appointment Flexibility and Consideration
Your time and your appointment are valuable. We understand that unforeseen circumstances may arise. If you need to reschedule your appointment, please provide us with 24 hours' notice. Failing to do so or not responding to your practitioner's phone call may result in the forfeiture of your consultation fee. Our goal is to provide you with the highest level of care, and your cooperation helps us achieve this.
A Streamlined Process for Your Well-Being
Before your consultation, our experienced practitioners meticulously review your questionnaire, ensuring they are fully prepared to address your specific health needs. During your 15-minute telehealth consultation, your practitioner will provide personalised care, and if appropriate, will prescribe your medication.
After your consultation, our team springs into action. We submit an application to the TGA to have you approved for your cannabis medication. Following this, MOCA Health promptly issues invoices for the prescribed medications.
When you settle your invoice, we work in coordination with our specialised partner dispensing pharmacies. These pharmacies handle the preparation and packaging of the prescribed medications. We've streamlined this process to ensure efficiency and accuracy. The final step ensures swift delivery, with medications dispatched using Australia Post Express services, ensuring you receive your medication promptly at your doorstep.
Our Dedication to Your Well-Being
MOCA Health is wholeheartedly dedicated to providing patients with seamless access to the medicinal benefits of cannabis. Our telehealth services are designed to offer a modern, convenient, and highly effective means for individuals across the nation to find relief and support for various medical conditions.
We take pride in our professionalism, our commitment to patient-centred care, and our role in enhancing the well-being of our patients. Your health and comfort are our top priorities.
As you embark on your journey with MOCA Health, rest assured that we're here to support you every step of the way. We're excited to partner with you on your path to improved well-being.
Best Regards
Alessandro Sorbello
CEO
Review our FAQs for MOCA Health Cannabis Clinic on this link
Winner Best Sustainable Cannabis Australia
MOCA was awarded the Best Global Sustainable Cannabis Wholesaler - Australia award at the 2020 Commercial Cannabis Awards
Medicinal Organic Cannabis Australia (MOCA Pty Ltd
903, 50 Clarence Street, Sydney NSW 2000 Australia.